Haneen Abdulsalam Jasim Al-ithawi

Aspiring Hospitality Management Professional
Bilecik, TR.

About

Dedicated and versatile professional with a robust background in international client relations, customer service, and project management, now strategically transitioning into Hospitality Management. Leverages proven abilities in complex inquiry resolution, cross-cultural communication, and creative project execution to drive exceptional guest experiences and operational excellence. Passionate about global gastronomy and technology, committed to applying a diverse skill set to contribute significantly to the hospitality sector while pursuing a Bachelor’s degree in the field.

Work

Independent Professional
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Professional Dancer & Asian Cuisine Specialist

Bilecik, Bilecik Province, Türkiye

Summary

Spearheaded creative and culinary projects, delivering high-quality content while managing all aspects from conception to client delivery and exceeding expectations.

Highlights

Developed and executed diverse creative projects, consistently meeting stringent deadlines and exceeding client expectations through meticulous planning and artistic vision.

Managed end-to-end project lifecycles for culinary content creation, ensuring high artistic and quality standards in every deliverable.

Cultivated strong client relationships through effective communication and successful project delivery, significantly enhancing professional reputation and repeat engagements.

Demonstrated exceptional adaptability and problem-solving skills in dynamic independent work environments, navigating challenges to ensure project success.

Freelance
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Translator

Bilecik, Bilecik Province, Türkiye

Summary

Provided expert linguistic translation services, ensuring accurate and culturally sensitive cross-cultural communication for diverse clients across various projects.

Highlights

Facilitated accurate and nuanced cross-cultural communication across various projects, maintaining high linguistic fidelity and cultural appropriateness.

Managed multiple translation assignments independently, consistently delivering high-quality work within agreed-upon timelines and client specifications.

Applied deep linguistic expertise to adapt complex content for specific cultural contexts, enhancing clarity and impact for target audiences.

Telecommunications Industry
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Customer Service & Technical Support Specialist

Bilecik, Bilecik Province, Türkiye

Summary

Provided comprehensive customer service and technical support in a high-volume telecommunications environment, resolving complex inquiries and maintaining service excellence.

Highlights

Resolved complex customer inquiries and technical issues efficiently, ensuring high levels of customer satisfaction and retention in a fast-paced setting.

Managed high-pressure situations with exceptional professionalism and tact, consistently upholding service standards and company reputation.

Utilized strong oral and written communication skills to articulate technical solutions clearly to diverse customer bases, enhancing user understanding and experience.

Contributed to maintaining operational efficiency by meticulously documenting interactions and adhering to service protocols, reducing potential escalations.

Education

Undisclosed Institution
Bilecik, Bilecik Province, Türkiye

Bachelor’s Degree

Hospitality Management

Al-Ma'moun University College
Bilecik, Bilecik Province, Türkiye

Bachelor’s Degree

English Translation

Languages

English

Certificates

Child Nutrition and Cooking

Issued By

Stanford University

Skills

Customer Service & Client Relations

High-volume inquiries, Rapport building, Client management, International client relations, Guest satisfaction.

Communication

Oral communication, Written communication, Cross-cultural communication, Technical explanation, Active listening.

Computer Operations

Data entry, Software proficiency, System navigation, Office Suite.

Professionalism

Stress management, Tact, Efficiency, Problem-solving, Composure under pressure.

Organizational Skills

Time management, Logical decision-making, Project management, Detail-orientation, Multitasking.

Culinary Arts

Asian Cuisine, Global Gastronomy, Child Nutrition, Recipe Development, Food preparation.

Project Management

Independent project management, Deadline adherence, Creative project execution, Client expectation management.

Technical Troubleshooting

Inquiry resolution, Service standards maintenance, Issue diagnosis.

Adaptability

Dynamic environments, Pressure management, Continuous learning, New challenges.

Interests

Gastronomy

Global Cuisine, Culinary Exploration, Food Culture, Recipe Development.

Technology

Digital Tools, Innovation, Tech Trends, Software applications.